Business Growth

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Episode 11: Using the DISC to Hire with Dr. Ed Gigliotti

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Episode 11 Using the DISC to Hire with Dr. Ed Gigliotti

Welcome to the Pursue You Podcast, where we are empowering you to continually reflect, design and pursue who you were created to be so you can give the gift of your best self to your family, community, and business!

I can’t thank you all enough for the support of this podcast! It makes my heart soar to hear how it’s impacting your life and business! Your reviews are so helpful to make sure I am providing the valuable content you’re wanting to hear. Leave a review, screen shot this episode, and share it with others!

Today is a really big deal! I love listening to interviews and I love to share and learn from other people who are excelling. When I recorded Episode 3 – Three Reasons You’re Not Making Your First Hire, I got the idea of who my first guest would be, and it was only confirmed when you guys asked for more information on hiring. I knew I had to bring on my husband, Eddie, Ed, Papa, aka Dr. Ed Gigliotti. Before I bring him on to share his favorite hiring tool, I have to share a little about him. He has grown his chiropractic office from the ground up. He knew no one here in Rochester in 2013, and today, he's one of the top chiropractors in the state. In the six years he’s been open, his business has exploded, and he has perfected his systems and hired an incredible team. Today, he’s on to share his favorite hiring tool, the DISC assessment along with practical tools for making your next hire.

[4:55] Eddie and I start off sharing a little about what the DISC assessment is. We talk about the theory behind it that centers on four personality traits: dominance, influence, steadiness, and compliance.

[5:45] Eddie shares how he got into learning about and studying the DISC assessment. He shares how his own interactions with his team lead him to search for a way to hire the best people for the work he needed. He wanted to best serve the people on his team, so they could provide the best service to their clients.

[8:05] Eddie and I spend the next several minutes digging deep into each of the four characteristics and what different traits tend to show up in each category. We discuss their strengths as well as their fears. We also share stories of how we’ve learned to better interact with these different people on our own teams as we’ve become more understanding of the DISC assessment.

[17:00] We recommend you start by taking the DISC assessment for yourself. You can take it for free from WizeHire. Find out who you are and how you’re showing up, and then offer it to people on your team, whether that’s business or family.

[18:00] Eddie and I introduce four ways you can use the DISC assessment as you begin to figure out roles you may need to fill on your team and how to find the right person to fill it.  

[19:00] 1. Look at your job description and decide who would find the most success in that role. You want to make sure that you are putting people in the right role, otherwise you’ll have great team members get burnt out because they are doing the wrong job.  

[24:40] 2. When you get a good resume in response to your ad, request that they take the DISC assessment and send it back to you. This will give you more clarity on who is excited about the job and who would be a good fit.

[27:00] 3. Review each person’s DISC assessment before setting up a phone interview with them. Review the information so that you are able to communicate with them in the best way possible, and so you can decide what additional information you’d like to find out on the phone interview.

[27:40] 4. Have a phone interview to validate the DISC assessment. Use pointed questions that will allow you to clarify and validate the results of their assessment. This will allow you to make sure you want to take the time to bring them in for a full, in house interview.

[29:27] – Eddie shares one last piece of advice on how to start using the DISC tool now, with your current employees and team members before you start implementing it as a hiring tool.

Utilizing the DISC tool when you are looking to hire, and with your current team or family has unlimited value for you. Remember, do not label yourself your one DISC trait. It’s great to know yourself better, and it helps the relationship you have with your team, but you can also use this information about yourself to grow and change as you pursue you.

Links from Today’s Episode

WizeHire Free DISC Assessment

Upper Cervical Chiropractic of Rochester - Dr. Ed Gigliotti

Subscribe to the Podcast

I am grateful you were here for today’s episode! To make sure you don’t miss out on future episodes, I encourage you to subscribe to the podcast. Click here to subscribe on iTunes.

In order to help others find this podcast and help inspire them, I would love for you to leave a review of the podcast. Share something that motivated you, or something that helped you re-frame the way you approach your life and goals. I’d love to hear how you’re pursuing your best self. Click here to review the show on iTunes. You can go to “Ratings and Reviews” and “Write a Review”. Your comments are greatly appreciated!

More Episodes You’d Be Interested In

Episode 3: 3 Reasons You’re Not Making Your First Hire

Episode 6: Good Enough to Move On

Episode 5: Pursue You Picks: The ONE Thing

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Episode 9: What I Learned at the Rise Business Conference

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Pursue You Podcast Episode 9: What I Learned at the Rise Business Conference with Rachel Hollis

Welcome to the Pursue You Podcast, where we are empowering you to continually reflect, design and pursue who you were created to be so you can give the gift of your best self to your family, community, and business!

Today we’re talking about the Rise Business Conference I attended that is put on by Rachel Hollis and her husband Dave Hollis through the Hollis Company. While they have held multiple personal development conferences, this was their first ever Rise Business Conference, emphasis on business!

In a nutshell, it was awesome! It was fabulous, and not just in that emotional high feeling where you feel like you just want to live in an imaginary bubble after a great conference, but I was able to leave with very real, tactical takeaways. Now that I’ve had time to think about my experience, review my notes, and summarize my takeaways, I want to share them with you, and hopefully pass along some of the amazing wisdom I heard during the conference.

[3:00] I start off sharing my story of how I discovered Rachel Hollis, who she was, what she was about, and my internal struggle with being excited about her and her mission, but also feeling like I couldn’t pursue what I wanted to because she was already doing it.

[6:50] I introduce the “bean dip” (Rachel’s term) or Ladder concept that the conference centered around. Each rung represents a different topic that we covered during the conference.

[7:29] Rung 1 - YOU - You are the problem, but you are also the solution. We spent nearly an entire day focusing on this topic. I’m sharing my biggest takeaways from all of the speakers that covered this topic, but ultimately, I want to share Rachel’s 5 points – humility, hard work, health, honesty, optimism.

[17:42] Rung 2 - Product and Service – The big point that hit me was that they helped us realize the businesses that were really succeeding were offering a product, service, AND an experience and that experience is key. I challenge you to ask yourself: what can you do to enhance your experience opportunity?

[19:20] Rungs 3 & 4 - Branding and Customer Experience – In order to create a better product, service or experience you need to listen to your customer and respond to what they are asking for. Let’s work on this practically by creating a circular flow chart that outlines your customer’s journey in order to assess how you can offer a better customer experience.

[22:00] Rung 5 - Marketing – Amy Porterfield hit on this topic so well and her biggest point was about having an email list that allows you to constantly engage with your customer base in an personal and authentic way, while delivering original content that you are creating (like a podcast!) to them each week!

[25:00] Rung 6 - Sales – Most of us are selling something because we want to help our customer when they are in need. In order to do this successfully, we have to be passionate about what we are selling. If we aren’t, we shouldn’t be selling it.  

[28:14] Rung 7 - Finances – This is often a difficult subject for business owners, because they honestly don’t know their numbers. I’m here to encourage you from this conference that you need to know your numbers, and it’s okay to ask what they are and to learn how to understand it better. Once you do this, you’ll be able to figure out simple things you could change or tweak to make even more money.  

[32:20] Rung 8 - Systems & Processes – The best way to establish your systems and processes is to figure out what your goal is, and then, work backwards to outline a road map to get there.  

[33:38] Rung 9 – People – Define what success looks like for you and then make sure that every decision you make supports that goal. Otherwise you will never be able to stay rooted in what you value.

[37:25] Rung 10 – Servant Leadership - A great leader makes it all about the team. A servant leader asks questions: How are you? What are you working on? How can I help? Then, follow up and follow through. You are responsible for providing the training and resources your team needs to grow.

This conference was an incredible experience and I was excited to break it down the 10 rungs of the ladder for you. I am just siting here after going through this, and I remember the overwhelming sense of joy I had there, and I think about hoisting a business conference just like this in the future. I know you guys that are here listening are excited about that with me, and you are the ones that give me so much fire. You’ve shared about how you’re using these episodes to grow you and think bigger in your business. I don’t know how long it will take to do this, but I know that I am going to be pursuing it! I am excited to pursue this big, crazy dream. Thanks for being my hype tribe and get me excited about this “Pursue You” business! Having you on this journey makes it even more enjoyable for me. Thank you!

Links in Today’s Episode:

Subscribe to the Podcast

I am grateful you were here for today’s episode! To make sure you don’t miss out on future episodes, I encourage you to subscribe to the podcast. Click here to subscribe on iTunes.

In order to help others find this podcast and help inspire them, I would love for you to leave a review of the podcast. Share something that motivated you, or something that helped you re-frame the way you approach your life and goals. I’d love to hear how you’re pursuing your best self. Click here to review the show on iTunes. You can go to “Ratings and Reviews” and “Write a Review”. Your comments are greatly appreciated!

More Episodes You’d Be Interested In

Episode 7: Screen Time Hacks

Episode 3: 3 Reasons You’re Not Making Your First Hire

Episode 1: Find Your Way Back to You